Major Milestone: First Digital Passport Successfully Created!

We are excited to share the first key milestone in the project: The first digital product passport that has been successfully created by the Darty team. 

Using a dedicated app, Darty’s operators can now seamlessly create Digital Passports for refurbished products dedicated to second hand. The process is simple: 

1. They first apply a QR Code sticker on the product (scroll down to see how it looks!) 
2. The operator scans the bar code on the product with the app to retrieve the product data 
3. A simple scan of the QR code on the product sticker automatically creates the Passport, with all the product’s information linked with the QR code.
4. Two key events (a key feature of the Arianee protocol, creating a documented time-stamp on the passport) are automatically added to the passport history to ensure traceability and transparency: 
   
   1. Product Commissioning date: The moment the product is officially registered in the system (through first date of sale or resale)
   2. Reconditioning Date: Capturing essential refurbishment details, including product condition, defect location, and repairs performed, providing a clear record of the product’s second life.

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At operational level, this first implementation eliminates manual data entry from operators to digitize product information and ensures seamless traceability for second-life products.

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So what went into creating the first Digital Product Passport? Here’s an example of the customer journey for the operator on the field :

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